Privacy statement
**Privacy Policy
Last updated: 20 January 2026**
This Privacy Policy explains how Folkert de Jong (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on folkertdejong.org (the “Site”), contact us, or otherwise interact with our services (the “Services”).
“You” refers to any visitor, customer, or user of this Site.
By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will update the “Last updated” date above. Continued use of the Site after changes means you accept the revised policy.
2. Information We Collect
We collect personal information in the following ways:
2.1 Information You Provide Directly
When using our Services, you may provide us with:
- Contact details: name, email address, phone number
- Order information: billing address, shipping address, purchased items
- Payment information: processed securely by our payment providers (e.g., Stripe, Mollie). We do not store full card details.
- Messages: any information you include when contacting us about artworks, exhibitions, collaborations, or shop orders
- Account information (optional): username and password if you create an account
- You may choose not to provide certain information, but this may limit access to some features (for example, placing an order).
2.2 Information Collected Automatically (Cookies & Usage Data)
Our Site automatically collects certain technical data using:
- Cookies
- Pixels
- Scripts
- Similar technologies
- This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the Site
- Items viewed or added to cart
This helps us operate the webshop, keep the Site secure, and improve functionality.
Services that may place cookies include:
- WordPress & WooCommerce
- Elementor
- Advanced Custom Fields
- Google Analytics
- Google reCAPTCHA (spam prevention)
- Stripe / Mollie (payments)
- Instagram embeds
For full details, see our Cookie Policy generated by Complianz.
2.3 Information from Third Parties
We may receive information from:
- Payment processors (e.g., Stripe, Mollie)
- Shipping providers
- Analytics services
- Embedded services such as Instagram or Google
All third-party data is handled according to this Privacy Policy.
3. How We Use Your Information
We use your information for the following purposes:
3.1 To Provide and Operate the Webshop
Including:
- Processing orders and payments
- Shipping artworks or merchandise
- Managing returns or customer support
- Sending order confirmations and updates
3.2 To Communicate with You
For example:
- Responding to inquiries about artworks, exhibitions, or collaborations
- Sending service-related messages (never unsolicited marketing without consent)
3.3 Site Functionality & Security
We use tools such as reCAPTCHA and security logs to protect the website from fraud or spam.
3.4 Analytics & Improvements
We use anonymised analytics to understand how visitors use the Site and improve the user experience.
4. How We Share Information
We only share your data when necessary and with trusted partners:
We may share information with:
- Payment processors (Stripe, Mollie)
- Shipping and logistics partners
- IT and hosting providers
- Analytics providers (Google Analytics)
- Email service providers (MailPoet)
We never sell your personal data.
5. User-Generated Content
If you leave reviews or comments publicly on the Site, they may be visible to others. You are responsible for the information you publish.
6. Third-Party Links & Embeds
Our Site may include links to or embeds from third-party platforms (e.g., Instagram).
We are not responsible for the privacy practices of those sites. Please review their policies.
7. Children’s Privacy
This Site is not intended for children under 16. We do not knowingly collect data from minors. If you believe a minor has submitted information, contact us and we will delete it.
8. Data Security & Storage
We take appropriate security measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection.
Your data is stored in secure environments provided by reputable hosting and service providers.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal requirements
- Maintain accounting obligations
10. Your Rights (GDPR)
If you live in the EU/EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Receive a copy of your data (data portability)
To exercise these rights, contact us using the details below.
We may ask for identity verification before fulfilling your request.
11. International Transfers
Your data may be stored or processed outside your home country, including in the EU or other countries where our service providers operate. Where required, we use legal mechanisms such as EU Standard Contractual Clauses.
12. Complaints
If you believe your data has been mishandled, you may contact your local Data Protection Authority.
We always encourage you to contact us first so we can resolve the issue.
